Articles
CHOC Associate Gives Back with Career in Customer Service
A career in customer service isn't for everyone, but Alba can't imagine doing anything else. She shares what inspires her to give back to others.
Seasoned Pre-Op/PACU Nurse Pursues Passion for Mental Health
Jason Williams, RN, has devoted his 18-year nursing career to CHOC, with nearly all that time in pre-op and PACU. He loved working in those areas, but couldn't pass up on the opportunity to pursue his passion for mental health.
CHOC at Mission Nurse Shares Insight on Advanced Education
A veteran neonatal nurse, Eva Esmaeili recently earned her master’s degree in nursing, while caring for her family and working full time. In this Q &A, she shares what inspired her to return to school, and offers insight to others who may be considering a similar path.
How to Stand out as a Candidate for CHOC’s RN Residency and Fellowship Programs
CHOC offers residency and fellowship programs for nurses interested in pediatrics. Each program receives 500 applications.
How to Ace the Interview Using These Four Tips
CHOC senior recruiter Isacc Leija offers four easy tips to help job candidates ace their next interviews.
How to Deliver a Successful Interview Using STAR
CHOC senior recruiter Isacc Leija provides tips on how to use the STAR technique to deliver a successful interview.
Compassion, Skill and Advocacy: Caring for the Smallest of Patients
Caring for the smallest of patients in a hospital takes specialized training and a unique skillset. In this Q & A, a NICU nurse tells more.
Bringing Bedside Experience to the Hospital C-Suite
Physicians wishing to participate in strategic planning must learn to work with hospital executives. Open communications is key.
Preserving Food Purposefully
Addressing childhood hunger, reducing waste and sustaining resources motivated CHOC to explore a partnership with a local food bank.
Three Questions to Ask When Evaluating Potential Partnerships
The right strategic alliance results in a team that’s greater than the sum of its parts. Conversely, a mismatch can be a disaster for both parties.
Taking Cues from a Children’s Hospital to Improve Customer Experience
The level of care and attention provided at CHOC an transcend pediatric health care and would serve well any business – and their customers.
Leadership Choices Help Build Trust
We all know the value of brand trust. Loyalty, respect and trust come if we regularly meet – or exceed – our customers’ expectations.
