Palliative Care

Palliative Care Program
Phone: 714-509-8960
1201 W. La Veta Ave.
Orange, CA 92868

CHOC’s palliative care program aims to enhance the level of support to patients and their loved ones and reduce the amount of suffering experienced by patients with complex medical conditions.

As the only children’s hospital in Orange County with a pediatric palliative care program, this team is available to provide care in the inpatient and outpatient setting, in partnership with other healthcare providers.

What is palliative care?

Palliative care is specialized medical care for people living with a serious illness. Palliative care is based on the needs of the patient, not on the patient’s condition. It is appropriate at any age and at any stage in a serious illness and can be provided along with curative treatment.

Palliative care is additional care and support that benefits loved ones and medical care teams. Palliative care is adjacent to hospice and end-of-life care, but it is not actual end-of-life care.

Our team offers supportive care to patients by:

  • Providing initial consultations and follow up encounters in the hospital, OPI, and other clinics
  • Easing pain and managing symptoms and side effects
  • Fostering communication between families and health care providers
  • Identifying goals of and aligning all involved with the medical care plan
  • Delivering effective educational programs to healthcare staff

Who would benefit from palliative care?

A palliative care consultation is appropriate for patients with serious illnesses who would benefit from enhanced symptom and, or pain management and an increased focus on improving quality of life and family support. During a consultation, families and members from our care team would discuss the goals of care, care preferences, advanced care planning and any spiritual and/or psycho-social distress.

Frequently Asked Questions about Palliative Care

Palliative care is a way to manage symptoms and improve quality of life during chronic or life-limiting illnesses. Hospice care falls under the umbrella of supportive care and provides similar services at the end of a patient’s life. Our supportive and hospice care services can be provided alongside regular medical treatments. Concurrent and hospice care may be provided for those whose disease cannot be cured or well controlled through the services of TrinityKids Care Hospice.
There is always something that can be done for your child. Our team will talk with you and help you determine the most important goals for your child and your family. We will support you in meeting those goals and making decisions for your child that show how much you love him or her.
Our team helps families recognize the signs of pain or discomfort in a child. These signs may include tension around the eyes or mouth, or a “worried look” on the child’s face. By knowing these signs, we can respond with medication and non-medication treatments to help ease a child’s pain.
It is very natural to have uncertainty when a family has a sick child. Our team will work closely with your family to help you cope with questions you may have.
No, they will not. Palliative Care is an additional service that is readily available for your child and the family to enhance the level of support and care that is provided. Therapies or interventions will not be withheld from your child just because he/she is under the care of the Palliative Care Team.
No, it will not. The palliative care team’s goal is to support and advocate for the patient and the family. They work hard to improve communication between all members of the medical team.

Meet our Team

Keating, Sarah L. MD

Specialty: Palliative Care
Office: 714-509-8960

Dr. Sarah Keating is board certified in internal medicine, pediatrics, and hospice and palliative care who treats kids and teens in Orange County.

Platz, Melissa NP

Specialty: Palliative Care
Office: 714-509-8960

Melissa Platz is a nationally board-certified acute and primary care pediatric nurse practitioner who treats critically ill children in Orange County.


Gardenia Bush, MHA                  Tayler Key, BSN, RN, CPN, CHPPN                 Karina Ousley, MSW, LCSW

Program Advisor                             Registered Nurse                                                    Social Worker


Ellen Servetar, MS, RN, NEA-BC 

Director Clinical Services