My Appointment
CHOC and Rady Children’s Have Joined Forces
CHOC is now part of Rady Children’s Health, expanding access to exceptional pediatric care across Southern California. You may still see both names during the transition, but your care isn’t changing — you’ll continue with the same trusted doctors, nurses and care teams. Insurance coverage may vary, so please check with your health plan for details.
Seasonal Visitor Rules
Start date: November 16, 2026
More people are getting sick with colds, flu, and other viruses. We must limit visitors to help keep patients, families, and staff safe by reducing the spread of illness.
For hospital stays shorter than 7 days
These rules do not apply to patients in the Mental Health Inpatient Center (MHIC).
- Up to 2 parents or guardians may be at your child’s bedside.
- Brothers and sisters age 12 or older may visit from 8 a.m. to 8 p.m.
- We will give you a form to list the brothers and sisters who may visit.
- If they are approved, up to 3 people total may be at the bedside at one time. This includes parents, guardians, and brothers and sisters.
- From 8 p.m. to 8 a.m., only 2 parents or guardians may stay.
- If your child is in isolation to stop the spread of germs, your child and the parents or guardians may not go to playrooms or other patient rooms. The Child Life team can bring activities to your child’s room.
- For lab tests, X-rays, therapy, OPI, urgent care, or clinic visits, please bring only 1 adult with your child when you can. Do not bring extra family members to visits or waiting rooms.
For stays of 7 days or more, or for MHIC patients
You may name up to 4 trusted adults to help care for your child. We call these adults “surrogates.” They must be at least 18 years old. They may take a parent’s or guardian’s place at the bedside.
- We will give you a form to list these adults and approved brothers and sisters ages 12 to 17.
- Brothers and sisters age 18 or older count as surrogates.
- You cannot change your list of surrogates during your child’s stay.
- From 8 a.m. to 8 p.m., no more than 3 people may be at the bedside at one time.
- From 8 p.m. to 8 a.m., up to 2 parents, guardians, or surrogates may stay.
- For MHIC patients, only 1 parent or guardian may stay from 8 p.m. to 8 a.m.
Children under age 12
Children under 12, including brothers and sisters, may not visit the hospital right now. There is one exception for babies who are breastfed.
If your baby is breastfed
- A breastfed baby who is a brother or sister of the patient may be allowed at the bedside from 8 a.m. to 8 p.m.
- The baby must stay in the patient’s room.
- From 8 p.m. to 8 a.m., the baby may come only to be fed. The baby cannot stay overnight.
- For stays shorter than 7 days, we may allow 1 trusted adult (surrogate) to stay while the mother goes home at night to care for the breastfed baby.
Help keep everyone safe
- Do not come to the hospital if you feel sick. This includes cough, fever, runny nose, throwing up, or diarrhea.
- Follow our rules for cleaning your hands and wearing masks, gowns, or gloves.
- Have questions? Please ask your child’s healthcare provider.
Reglamentos estacionales de visitas
Inicio: 16 de noviembre de 2026
Estamos notando un aumento de resfriados, influenza y otros virus. Nos urge limitar las visitas para proteger la salud de los pacientes, familias y personal médico con el fin de evitar el contagio de las enfermedades.
Para estancias hospitalarias de menos de 7 días
No se aplican estas normas a pacientes del Centro de salud mental para pacientes internados (Mental Health Inpatient Center o MHIC).
- Un máximo de 2 padres o tutores pueden estar en el cuarto hospitalario de su hijo.
- Hermanos de 12 años y mayores pueden visitar entre las 8 a.m. y las 8 p.m.
- Le proporcionaremos un formulario para indicar los hermanos que pueden visitar.
- Si se aprueban, hasta 3 personas en total pueden estar en el cuarto hospitalario de su hijo a la vez,
incluidos los padres, tutores y hermanos.
- Entre las 8 p.m. y las 8 a.m., solamente 2 padres o tutores se pueden quedar.
- Si su hijo se encuentra en aislamiento con el fin de evitar la propagación de gérmenes, ni su hijo, ni los padres o
tutores pueden entrar en las salas de juego, ni los cuartos de otros pacientes. El equipo de Vida infantil puede
llevar actividades al cuarto de su hijo. - Favor de designar a un solo adulto para acompañar a su hijo al laboratorio, radiología, terapias, Centro de
infusiones para pacientes ambulatorios, cuidados inmediatos (Urgent Care) y citas clínicas cuando sea posible.
No lleve otros familiares a las consultas ni las salas de espera.
Para estancias hospitalarias de 7 días o más y pacientes de MHIC
Puede designar hasta 4 adultos de confianza para ayudar a cuidar a su hijo. A estos adultos los llamamos “sustitutos”. Deben tener como mínimo 18 años de edad. Pueden sustituir a un padre o tutor en el cuarto hospitalario.
- Le proporcionaremos un formulario para nombrar a estos adultos, junto con los hermanos aprobados de
entre 12 y 17 años de edad. - Hermanos mayores de 18 años cuentan como sustitutos.
- La lista de sustitutos no se puede cambiar durante la estancia de su hijo.
- Entre las 8 a.m. y las 8 p.m., puede estar un máximo de 3 personas en el cuarto hospitalario a la vez.
- Entre las 8 p.m. y las 8 a.m., un máximo de 2 padres, tutores o sustitutos se pueden quedar.
- Para pacientes de MHIC, solamente 1 padre o tutor se puede quedar desde las 8 p.m. a las 8 a.m.
Niños menores de 12 años
Los niños menores de 12 años, incluidos los hermanos de los pacientes, no pueden visitar el hospital en este momento. La única excepción es para bebés que toman pecho.
Si su bebé toma pecho
- Si el paciente tiene un hermano lactante se puede permitir que el bebé se quede en el cuarto hospitalario desde las 8 a.m. a las 8 p.m.
- El bebé tiene que permanecer en el cuarto del paciente.
- Entre las 8 p.m. y las 8 a.m., el lactante se puede presentar únicamente para alimentarse. El bebé no puede quedarse la noche.
- Para estancias de menos de 7 días, se puede permitir que se quede un adulto de confianza (sustituto) mientras la madre va a casa durante la noche para cuidar al bebé lactante.
Ayúdenos a mantener la seguridad
- No visite el hospital si se siente enfermo, ya sea con tos, fiebre, escurrimiento nasal, vómito o diarrea
- Siga las normas acerca de lavarse las manos y ponerse mascarillas, batas y guantes.
- ¿Tiene dudas? Pregunte a la enfermera de su hijo.
Save time and check in before your appointment:
You may receive an email or text message from CHOC reminding you of your upcoming appointment. Please click the “check in” link in that message to complete your pre-registration paperwork. You can complete this process from the comfort of your home prior to coming into the office.
Day of appointment:
For in-office visits, plan to arrive 15 minutes before your appointment time. Be sure to let staff know you have arrived, even if you have completed your check-in.
Changes in your insurance:
If your health insurance has changed since your last visit, please call the office to update it immediately to ensure we have the appropriate authorizations.
Canceling or rescheduling your appointment:
If you cannot attend this appointment, you must call to cancel, reschedule or convert to a telehealth appointment as soon as possible.
Copay:
Please be prepared to pay your copay or any out-of-pocket charges at check-in time.
What to bring:
Please bring a list of your medications and other pertinent health records.
Telehealth Visits:
Patients having telehealth visits will receive an email or text message with instructions for accessing their appointment. Click here for resources and information about how best to prepare for your telehealth visit.
Download the MyCHOC app:
Manage your child’s appointments and health with the MyCHOC app or online. Learn more about MyCHOC.
Download the ChocoTracks app:
With CHOC’s free app, it’s easy to get directions, pin your parking spot, and find your way through the new Southwest Tower. Learn more about ChocoTracks.