While your child is in the hospital we will work closely with you to create a nurturing experience and compassionate environment while providing excellent medical care.
Your presence in the hospital is very important to your child and to us. We will be here to answer your questions and help you play an active role in your child’s care and experience at CHOC.
This guide is designed to provide you with all the information you need while at our hospital, including information about getting oriented to the hospital environment, what to expect during your stay, a comprehensive list of hospital services and resources, and how to plan for discharge.
While your child is in the hospital, we will work closely with you to create a warm, compassionate environment while providing excellent medical care. As a parent of a child at CHOC, you are an important part of the team working to make your son or daughter well. You will encounter a lot of different people, all with an important role in making sure you are comfortable and safe.
CHOC has taken a number of steps to make sure that your child is in a safe, secure environment at CHOC. The hospital constantly monitors and tests a wide range of security and safety measures. You may hear overhead announcements for drills and other messages. Please notify your nurse if you have questions.
Follow these eight tips for ensuring a safe experience every time:
If you have concerns about your child’s treatment, please Speak Up! Ask your caregiver to Stop and Listen. If you are still uncomfortable about your child’s condition, dial 15433 to activate the Rapid Response Team.