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CHOC CHILDREN’S AT MISSION HOSPITAL RECEIVES PRESS GANEY 2013 GUARDIAN OF EXCELLENCE AWARD FOR PHYSICIAN ENGAGEMENT
December 04, 2013

CHOC Children’s at Mission Hospital has been named a 2013 Guardian of Excellence Award winner for physician engagement by Press Ganey Associates, Inc. The  award recognizes leading health care facilities that have achieved and consistently maintained excellence for multiple years.  The award is given to only 45 organizations per year, representing the top three performing organizations by category. Press Ganey partners with more than 10,000 health care facilities, including more than half of all U.S. hospitals, to measure and improve the patient experience.

"We are proud to partner with CHOC Mission,” said Patrick T. Ryan, CEO of Press Ganey. “Achieving and sustaining such a high degree of excellence reflects the organization’s deep commitment to delivering outstanding service and quality. Ultimately, this accomplishment is a bold statement to the community that CHOC Mission provides excellent patient care and experiences.”

CHOC Mission has engaged in a journey to excellence, committed to making the hospital a best place to work for staff, a best place to practice medicine for physicians, and a best place to receive care for patients. The hospital recently expanded its neonatal intensive care unit and added an inpatient epilepsy monitoring unit, to better serve the health care needs of children and families in south Orange County.

"CHOC Mission is proud of this recent recognition by Press Ganey, a leader in performance improvement.  We are committed to delivering a high quality health care experience, which includes a strong partnership with our physicians.  We know our engaged physicians share our deep commitment to compassionate, quality pediatric care,” said Marcia Folli, RN, BSN, MHA, vice president and chief nursing officer, CHOC Mission.

CHOC Children’s at Mission Hospital: Part of CHOC Children’s regional healthcare network, CHOC Children's at Mission Hospital is located on the 5th floor of Mission Hospital's patient care tower.  It operates as a separately licensed pediatric facility with its own medical staff, including pediatric subspecialists, registered nurses and child life specialists.  While linked to Mission Hospital's trauma center, high-level obstetric and perinatal program and ancillary services, CHOC Children's at Mission Hospital features medical/surgical beds, a pediatric intensive care unit, a level III neonatal intensive care unit and an inpatient epilepsy monitoring unit.

Press Ganey Associates, Inc.; Recognized as a leader in performance improvement for nearly 30 years, Press Ganey partners with more than 10,000 health care organizations worldwide to create and sustain high-performing organizations, and, ultimately, improve the overall health care experience. The company offers a comprehensive portfolio of solutions to help clients operate efficiently, improve quality, increase market share and optimize reimbursement. Press Ganey works with clients from across the continuum of care – hospitals, medical practices, home care agencies and other providers – including 50 percent of all U.S. hospitals. For more information, visit www.pressganey.com.

About CHOC Children's: Named one of the best children’s hospitals by U.S. News & World Report (2013-2014) and a 2013 Leapfrog Top Hospital, CHOC Children's is exclusively committed to the health and well-being of children through clinical expertise, advocacy, outreach and research that brings advanced treatment to pediatric patients. Affiliated with the University of California, Irvine, CHOC’s regional healthcare network includes two state-of-the-art hospitals in Orange and Mission Viejo, several primary and specialty care clinics, a pediatric residency program, and four centers of excellence - The CHOC Children’s Heart, Neuroscience, Orthopaedic and Hyundai Cancer Institutes.

CHOC earned the Gold Level CAPE Award from the California Council of Excellence, the only children’s hospital in California to ever earn this distinction, and was awarded Magnet designation, the highest honor bestowed to hospitals for nursing excellence.  Recognized for extraordinary commitment to high-quality critical care standards, CHOC’s Pediatric Intensive Care Unit (PICU) is the first in the United States to earn the Pediatric Beacon Award for Critical Care Excellence.

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Media Contact:
Denise Almazan, Director of Public Relations
phone: (714) 509-8680
email: pr@chocchildrens.org

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